Shipping policy
Shipping Policy
Please read our Shipping Policy carefully to understand how Aushva processes, ships, and
delivers your orders.
Effective Date: 1/06/2026
1. Order Processing
All orders are processed after successful payment confirmation or order verification.
Orders are usually processed within 1–3 business days.
Orders placed on weekends or public holidays may be processed on the next working
day.
2. Shipping Partner
We use Shiprocket and its courier partners for shipping and delivery services across
India.
Courier allocation depends on serviceability, delivery speed, and availability in your
location.
Tracking updates will be shared once your order has been shipped.
3. Delivery Time
Estimated delivery time is generally between 5–10 business days depending on your
location.
situations.
Delivery timelines may vary during sales, high-order volumes, festivals, or unforeseen
Remote locations may require additional delivery time.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping promotions may be available on selected orders or campaigns.
5. Order Tracking
Once your order is shipped, you will receive tracking details via email, SMS, or
WhatsApp.
Tracking updates may take some time to reflect after dispatch.
6. Failed Deliveries
If delivery attempts fail due to incorrect address, unavailable recipient, or unreachable
contact details, the order may be returned to us.
Re-shipping charges may apply for reattempted deliveries.
7. Delays & Exceptions
We are not responsible for shipping delays caused by:
Courier partner delays
Weather conditions
Natural disasters
Government restrictions
Incorrect customer information
Unforeseen logistical issues
While we aim for timely delivery, delivery dates are estimates and not guaranteed.
8. Cash on Delivery (COD)
Cash on Delivery may be available for selected pin codes and orders.
We reserve the right to disable COD for suspicious, high-risk, or non-serviceable orders.
9. Damaged or Missing Packages
If your package arrives damaged or items are missing, please contact us within 48
hours of delivery.
Supporting images or videos may be required for verification.
10. Contact Us
For any shipping or delivery related questions, contact us at:
Email: contact@aushva.in
Address: 35/4 Mhow Road, Ratlam, Madhya Pradesh 457001, India